Slotscoop Privacy Policy

The short version

• Slotscoop hears and understands you on your Mac. Its speech and language models run on your Mac. The part of Slotscoop that listens has no internet access at all — macOS itself blocks it.
• Nothing you say leaves this Mac. No sound, no transcripts, no words you said — not to us, not to anyone.
• No recordings. No transcripts saved. Slotscoop keeps only the latest sound (about 30 seconds) and text (about 250 words), in your Mac's memory, and never writes them to disk.
• One thing is saved: the journal, on your Mac — "Your words" (the English words Slotscoop gave you) and "Their phrases" (the phrases it explained). When a call ends, one quiet notification lists that call's words; macOS keeps it until you clear it. You can switch the journal off (then there is no recap either), or empty either list with one click.
• No account. No analytics. No ads. No tracking.
• Two small helpers go online: one downloads the models once (about 2 GB) and keeps your Pro key up to date; the other checks for updates about once a day. For the key, Slotscoop sends only your license key; for updates, only the app's name and version.
• Link, a service of Stripe, handles payments. We never see your card number.
• We don't sell or share your personal information.

You don't have to take our word for it. In Terminal, run codesign -d --entitlements - /Applications/Slotscoop.app: the app that listens has the sandbox and the microphone, and no network entitlement.

1. Who we are and what this policy covers

Slotscoop is made by Sixtyfive Security Systems Ltd, a company registered in the Republic of Cyprus under number HE 409369, with its registered office at Sokratous 2, Mesa Geitonia, 4006 Limassol, Cyprus ("we", "us"). We are the controller of the limited personal data described in this policy. Contact: support@slotscoop.com.

This policy covers:

1. the Slotscoop app for Mac — what happens on your Mac (section 2);
2. our servers, download.slotscoop.com and key.slotscoop.com (section 3);
3. purchases through Link and Stripe (section 4);
4. the slotscoop.com website (section 5);
5. email you send us (section 6).

They are very different. The app is the simple part: what it hears never reaches us.

2. The app: what happens on your Mac

2.1 What Slotscoop listens to, and when

Slotscoop listens only while it is "listening". It starts:

• by itself, when a call app starts using your microphone — if "Start by itself" is on and Slotscoop isn't paused;
• when you choose Start listening; and
• during Try it, while you set Slotscoop up.

It stops by itself about 20 seconds after the call app lets go of your microphone. When you started listening yourself, or when Slotscoop can't tell which app your call is in, it also stops by itself after about 10 minutes in which it has heard no speech — from you or from the call. Try it stops after 12 seconds at most.

You can also stop it yourself at any time: choose Skip this call or Stop listening, pause Slotscoop, or quit it. To pause from any app, press the pause shortcut (⌃⌥S unless you change it in Settings). A second shortcut, Ask for a word (⌃⌥H unless you change it in Settings), shows you a hint right away while Slotscoop listens; it doesn't start listening. Neither shortcut lets Slotscoop see what you type in other apps: macOS tells Slotscoop only when one of these key combinations is pressed. macOS shows its microphone indicator whenever Slotscoop uses the microphone.

How it notices a call. Slotscoop checks which app is using your microphone. Known call apps (such as Zoom, Microsoft Teams, Webex or Slack) and web browsers (for calls in Google Meet and other web apps) start it. A web browser starts it whenever it uses the microphone, because Slotscoop can't see which page is open — choose Skip this call if it isn't one. By default, it doesn't start by itself for FaceTime, WhatsApp, Signal or Viber, which people mostly use for personal calls. To notice a call, Slotscoop doesn't read the call's title, the names of the people on it, or anything inside the call app.

How it notices that you share your screen. While it listens, Slotscoop checks every second, and right before a word shows, whether you are sharing your screen, so it can keep its words off what you share: it moves them to a screen you aren't sharing or, if it can't, shows none until you stop; the ones it held back don't appear later. To tell, it looks at the list of open windows that macOS gives it — which app each window belongs to, and its name — for the signs of sharing that call apps show, such as the bar a browser shows while it shares your screen. Window names can include a call's title. Slotscoop compares them with those signs on your Mac and then drops them: it saves nothing about your windows, sends nothing and receives no images of your screen. It also asks macOS whether your screen is shared through macOS Screen Sharing. Without the "Screen & System Audio Recording" permission, macOS doesn't give it window names, so it doesn't check, and its words stay where they are.

While it listens, Slotscoop uses:

• Your microphone — your voice.
• The sound of the call, if you allow it. macOS calls this permission "Screen & System Audio Recording".
• When Slotscoop knows which app your call is in, it takes only that app's sound. For a call in a web browser, that is everything the browser plays, including its other tabs — and, with Safari, it can include other apps' web content, which runs on the same web engine.
• If Slotscoop can't tell which app the call is in — for example, when you start listening yourself during a call in an app it doesn't know — or if no sound comes from the call app within about 30 seconds after it starts listening (for example, because nobody else has spoken yet, or because macOS plays the call's sound through another process), it takes all the sound your Mac plays until it stops listening: the other side of the call, and any other sound playing at the same time (for example, a video in another app).
• Either way, Slotscoop's own whisper is left out, and it receives no images of your screen. macOS shows a recording indicator while this is on. Without this permission, Slotscoop hears only you.

2.2 What happens to the sound

Everything below happens on your Mac:

• speech models turn speech into text;
• a language model reads the recent conversation — yours and the other side's — to pick a word that fits;
• Slotscoop checks which language the conversation is in, from the same text, and stays quiet when a call isn't in English;
• Slotscoop says one English word in your headphones with a voice built into macOS, or shows 2–3 words near your camera;
• while Understanding is on (it is by default), Slotscoop compares what the other side just said with a list of phrases built into the app — abbreviations, idioms, phrasal verbs and business jargon, such as "EOD" or "circle back". When it finds one you may not know, it shows the phrase near your camera with what it means, in your language or in plain English. We wrote these meanings in advance; nothing is generated from the call. Slotscoop checks each stretch of the other side's speech as it ends, and then keeps that text only as part of their latest words (see below). This needs the sound of the call (section 2.1) and works only in calls in English. When Understanding is off, Slotscoop doesn't do this check.
• while Understanding is on, Slotscoop also compares what you say with the same list, each time you finish speaking, using the text it already has in memory (see below). A phrase you use yourself is one you know, so Slotscoop doesn't explain it to you (section 2.3). This check doesn't need the sound of the call and isn't limited to calls in English.

The sound and the text exist only in your Mac's memory (RAM), and only the latest part is kept: about the last 30 seconds of sound from your microphone, about the last 30 seconds of the call's sound, about the last 250 words of the conversation, and about the last 30 seconds of the other side's words, which Slotscoop keeps to tell their voice from yours (see below). Older sound and words are dropped as new ones come in. Slotscoop never writes them to disk and never sends them anywhere.

When Slotscoop stops listening, it discards what is left: the last 30 seconds or so of the call's sound at once, and your own sound and the conversation text within about 5 minutes (when it unloads its models, or sooner if it starts listening again). When you quit Slotscoop, all of it is gone.

Slotscoop doesn't identify who is speaking, makes no voiceprints and doesn't analyse emotions. It tells your voice from the other side by where the sound comes from: your microphone, or the sound of the call. When Slotscoop can't be sure that your call plays in headphones, your microphone may pick up the other side too. Then it also compares when each side spoke, how loud each sound was and which words were said, so that it doesn't take their words for yours.

2.3 What Slotscoop saves on your Mac

The journal (on by default) has two lists side by side: Your words and Their phrases. One switch keeps both (see "You are in control" below).

Your words. For each word Slotscoop gives you, it saves:

• for a whisper: the English word, and the word you said in your language — but only when Slotscoop is sure how that word is spelled;
• for a hint (also one you asked for): the words it showed — 2–3, or up to six if you asked for more — and the one you used. A hint is saved only if you then said one of its words; Slotscoop checks this in memory;
• the date and time, and the call app (for example, "Zoom"). Never the call's title, the people on it, or anything said around the word.

For words already in Your words, Slotscoop also counts how many times you later said them yourself (up to two), so it can mark them "Learned". It does this only while the journal is on.

Their phrases (Understanding, on by default). When Slotscoop shows you a phrase, it saves which phrase it was (a reference to its entry in the built-in list), the date and time, and the call app. It also counts how many times it has shown each phrase — after 3 times, it stops showing it — and remembers the phrases you know, so they don't come back: the ones you marked "I know this", and the ones from its list that you said yourself. Never what anyone said around the phrase.

While the journal is off, the phrases Slotscoop shows still appear in Slotscoop — on Home and in Their phrases — until you quit it, but they are never saved, and the counts get nothing new. What was saved earlier stays. Slotscoop notes, in your Mac's memory only, how often it showed each phrase, so that a phrase also stops after 3 times — until you quit Slotscoop. The phrases you say yourself are also noted only in memory, until you quit. The phrases you marked "I know this" are saved either way.

The call recap (only while the journal is on). When a call is over — the call app has let go of your microphone, you chose Stop listening, or Slotscoop stopped after 10 minutes without speech (section 2.1) — Slotscoop leaves one quiet notification with that call's words: how many there were, and up to three of them. For example: "3 words in that call · momentum, rollout, estimate". These are the words you got — each whispered word, and each hint word you used — in English only: never the call app, the people on the call, or anything said around them. There is no recap if no word came, if you skip the call, pause or quit Slotscoop, or if the journal is off when the call ends.

Settings and plan: your choices (the languages you think in, the voice and its volume, hints, the shortcuts, Understanding with your level and the language of its explanations, starting by itself, the journal switch and similar), the date your free trial started, your license key (section 3.3), and when Slotscoop last tried to update it.

The models: about 2 GB of speech and language models.

Notifications: besides the call recap, if your plan has ended, Slotscoop may leave one quiet notification at the start of your next call to explain why it stays silent. Slotscoop doesn't interrupt you with a permission prompt for them: macOS delivers them quietly — only in Notification Center, without a banner or a sound — unless you change Slotscoop's settings in System Settings → Notifications. They are made on your Mac and never sent anywhere. macOS keeps them in Notification Center, on your Mac, until you clear them; "Forget all" in Your words also removes the call recaps.

Where: all of this, except the notifications, is in Slotscoop's own sandbox folder on your Mac, ~/Library/Containers/com.slotscoop.app, protected by macOS. We can't see any of it.

You are in control:

• Switch off the journal: Settings → Calls and privacy → Keep a word journal. The switch covers both lists. New words and phrases still show during the call, but they aren't saved, and if the journal is off when a call ends, there is no recap. Words and phrases saved earlier stay until you forget them.
• Switch off Understanding: Settings → Understanding → Explain phrases. Slotscoop then stops checking the call for phrases, shows none and saves nothing new for them.
• Forget all, in Your words: deletes all saved words at once, including which ones you learned, and removes Slotscoop's call recaps from Notification Center. It can't be undone.
• Forget all, in Their phrases: deletes all saved phrases at once, with their counts, your "I know this" marks and the phrases you said yourself, so phrases may be explained again. It can't be undone. To empty the whole journal, use both.
• Notifications: clear them in Notification Center. To get no more, turn Slotscoop's notifications off in System Settings → Notifications.
• Remove Slotscoop completely: moving the app to the Trash doesn't delete its data. Also delete the folders ~/Library/Containers/com.slotscoop.app and ~/Library/Containers/com.slotscoop.app.fetch, and clear Slotscoop's notifications in Notification Center.
• Backups: backups of your Mac (for example, Time Machine) may keep copies of the journal. "Forget all" doesn't reach those copies.

2.4 What leaves your Mac — and what never does

Never: sound, transcripts, the words you said, the journal (Your words and Their phrases), your settings, the names of your call apps, or anything about the people on your calls. Slotscoop has no analytics, no crash reporting, no advertising identifiers and no device fingerprinting. (If you turned on macOS's own crash reporting, it goes to Apple under Apple's privacy policy, not to us.)

How macOS enforces this. Slotscoop is split into separate parts:

• The app that listens runs in the macOS App Sandbox without network access. macOS blocks it from connecting to the internet.
• The helper (slotscoop-fetch) has network access and nothing else: no microphone, and no access to Slotscoop's files — it writes downloads into files the app opens for it. It connects only to download.slotscoop.com and key.slotscoop.com, only over HTTPS, and keeps no cookies. When you click Download models during setup, it also asks macOS about your network connection; Slotscoop uses the answer only to ask you first if the network is in Low Data Mode. This check connects nowhere and sends nothing.
• The updater (Sparkle) checks download.slotscoop.com for a new version of Slotscoop about once a day, never during a call, and whenever you choose Check for updates. Its downloader is a separate part, sandboxed, with network access only: no microphone and no access to your data. When it finds an update, it shows you what's new and asks before installing it, unless you have told it to install updates automatically.

To check: codesign -d --entitlements - /Applications/Slotscoop.app shows the sandbox and the microphone, without network; codesign -d --entitlements - /Applications/Slotscoop.app/Contents/XPCServices/slotscoop-fetch.xpc and codesign -d --entitlements - /Applications/Slotscoop.app/Contents/Frameworks/Sparkle.framework/Versions/B/XPCServices/Downloader.xpc show the sandbox and network access only.

What goes online, when, and what it sends:

Like every internet connection, these requests also carry your IP address and basic technical data, such as the name of the part that makes them ("slotscoop-fetch", or Slotscoop's name and version for updates).

Checkout and your subscription page open in your web browser, at Stripe. Links you click open other websites in your browser; their own privacy policies apply there.

3. Our servers

3.1 download.slotscoop.com — the app, the models and updates

The files are stored and delivered by Cloudflare (Cloudflare R2), our service provider (processor).

• What is processed: your IP address, the time, the file requested, the app or browser making the request and, when you download from our website, the page you came from.
• Why: to deliver the app, the models and the updates you ask for, and to protect the service from abuse.
• What we keep: nothing about individual people. We don't log these requests. Cloudflare's dashboard shows us totals, such as the number of downloads and the countries they come from, and can show the details of requests that Cloudflare's security features flagged or blocked.
• Cloudflare's own use: Cloudflare also uses information about the traffic on its network, such as IP addresses, for its own work of detecting and stopping attacks and abuse. For that, its own privacy policy (cloudflare.com/privacypolicy) applies, and it decides how long it keeps that information.
• Legal basis (GDPR): performance of a contract — delivering Slotscoop to you (Art. 6(1)(b)); our legitimate interest in keeping the service secure (Art. 6(1)(f)).

3.2 key.slotscoop.com — buying and renewing Pro

A small program on Cloudflare Workers, our service provider. It has no database: it asks Stripe each time and stores nothing itself.

• What it receives: your license key (when Slotscoop updates it or opens your subscription page), the plan you chose, your trial end date and your checkout reference (when you buy), and the usual technical data (IP address, browser or app name).
• What it reads from Stripe: your subscription's plan and status, its current period, whether it is set to end, its customer reference at Stripe (to find your last payment and to open your subscription page), and whether your last payment was refunded. When it checks a checkout, it reads whether it has been paid and the email address you entered there: the key page that opens after you pay shows the email, so you can see which purchase it is. Stripe's answers can contain other details of your purchase (for example, from your checkout or your last payment); the key server doesn't use them and keeps none of them.
• What it sends back: a new license key, a link to checkout, or a link to your subscription page.
• Protection against abuse: Cloudflare counts the requests from each IP address over 10 seconds, to limit how many one address can make. We don't keep the count.
• No logs: logging is switched off for this server. It keeps no record of your requests, and neither do we. Cloudflare still handles each request on its network — for example, to route it and to stop attacks — as for downloads (section 3.1).
• Legal basis: performance of a contract — selling, delivering and renewing Pro (Art. 6(1)(b)); our legitimate interest in preventing abuse (Art. 6(1)(f)).

3.3 What your license key contains

Your key is signed by us and checked on your Mac. It contains: your plan (Monthly or Yearly), the reference of your subscription at Stripe, the end date of your paid period, the subscription's status, whether it will renew, and when the key was made. It contains no name, no email address and no card details. Because the reference links the key to your subscription at Stripe, we treat the key as personal data.

4. Purchases: Link and Stripe

• Link, a service of Stripe, is the seller (merchant of record). At checkout, Link and Stripe collect your email address, payment details, billing country and postal code, and anything else they need, such as your name. They use these to take the payment, calculate and pay taxes, prevent fraud, send receipts, handle disputes and, if you choose, save your details with Link. They do this as independent controllers, under their own privacy policies (stripe.com/privacy and link.com/privacy).
• What we see. Our Stripe account shows us the details of your subscription — such as your email address, country, plan, payment dates and amounts, status and refunds — and it may show other details of your purchase, such as your name or your card's brand and last four digits. We never see your full card number.
• What we use it for: to turn on and renew Pro, to answer your questions, to give refunds, to keep the records the law requires, and to prevent fraud and abuse. We don't use it for marketing.
• No emails from us. We never email you first: we only reply to emails you send us, unless the law requires us to write to you. Emails about your purchase — receipts and, where they send them, renewal notices — come from Link and Stripe as the seller, under their own privacy policies.
• Stripe's role for our records. For the subscription records Stripe keeps for us and shows us, Stripe acts as our service provider, under its data-processing terms with us.
• Legal basis: performance of a contract (Art. 6(1)(b)); legal obligations, such as tax and accounting (Art. 6(1)(c)); our legitimate interests in preventing fraud and handling disputes (Art. 6(1)(f)).
• How long: subscription and payment records stay in Stripe for as long as the law requires and our Stripe account exists. We keep accounting records for as long as Cyprus tax and accounting law requires, and then delete them.

5. The website

slotscoop.com is a static website, delivered by Cloudflare, our service provider (processor). We keep the site plain on purpose:

• no cookies — so there is no cookie banner;
• no analytics, advertising or tracking tools;
• no forms and no sign-ups — the site asks you for nothing;
• nothing from other companies' servers: the pages, fonts and images all come from slotscoop.com, and the site's security settings don't let pages load anything from elsewhere.

What Cloudflare processes. To deliver the pages, Cloudflare receives your IP address and the usual details of each request: the page, the time, your browser and operating system, and the page you came from. We don't log visits. Cloudflare's dashboard shows us totals, such as the number of visits and the countries they come from, and can show the details of requests that Cloudflare's security features flagged or blocked. Cloudflare also uses information about the traffic on its network for its own work of detecting and stopping attacks and abuse, under its own privacy policy (cloudflare.com/privacypolicy).

The Download button gets the app from download.slotscoop.com (section 3.1). Buying Pro goes through key.slotscoop.com to Stripe's checkout (sections 3.2 and 4).

Legal basis: our legitimate interest in running a secure website (Art. 6(1)(f)).

6. Email to support

If you write to support@slotscoop.com, we receive your email address, your name if you include it, your message and any attachments. We use them only to help you and to reply — we don't add you to any mailing list. We keep the conversation for up to 2 years after your last message, so we know the context if you write again — unless you ask us to delete it sooner. Our email provider, Zoho Mail (Zoho Corporation B.V.), keeps these messages for us in its EU data centre. If you write from Slotscoop (Settings → About → Need help?), the subject already names Slotscoop's version and your macOS version, so we can help faster; you can change it.

Slotscoop records nothing, so please don't send us recordings or call content. To find your subscription, we may ask for your receipt or your license key.

Legal basis: our legitimate interest in answering you (Art. 6(1)(f)), or performance of a contract when your message is about your purchase (Art. 6(1)(b)).

7. Who receives personal data

We may also disclose personal data when the law requires it, or to protect our rights and other people's safety. If Slotscoop is ever sold or merged, the new owner may receive this data and must respect this policy.

We don't sell personal information, and we don't share it for advertising.

8. International transfers

We are in Cyprus, in the European Union. Some of our providers are in the US or work worldwide. When personal data leaves the European Economic Area, the UK or Switzerland, we rely on an adequacy decision — such as the EU–US Data Privacy Framework, for companies certified under it — or on the European Commission's Standard Contractual Clauses (with the UK addendum), as set out in these providers' data-processing terms. Cloudflare, for example, is certified under the EU–US Data Privacy Framework and also uses Standard Contractual Clauses. Support email stays in Zoho's EU data centre; Zoho's terms allow staff of its group outside the EU to access it in some cases, under agreements based on the European Commission's Standard Contractual Clauses.

9. How long we keep data

10. Your rights (EU, UK and Switzerland)

You have the right to access your personal data, to correct it, to have it deleted, to restrict or object to how we use it (including processing based on our legitimate interests), and to receive it in a portable format. Where we rely on your consent, you can withdraw it at any time.

To use these rights, email support@slotscoop.com. There is no account, so please tell us your license key or the email address you used at checkout — that is how we find your records at Stripe. We answer within one month, free of charge.

What Slotscoop keeps on your Mac is under your control, not ours: you can see it, copy it or delete it yourself (section 2.3). We can't access it.

You can also complain to a data-protection authority — in Cyprus, the Office of the Commissioner for Personal Data Protection (dataprotection.gov.cy), or the authority where you live or work (in the UK, the Information Commissioner's Office).

11. Your rights in the US (including California)

What we collect (in the last 12 months, and in general):

• Identifiers: IP address; your license key and its subscription reference; your email address — in your subscription records at Stripe, and in emails you send us.
• Commercial information: your subscription and payment records, through Stripe.
• Internet activity: requests to our servers and our website.

We don't collect precise location. Sound from your microphone and your calls is processed only on your Mac and never reaches us. We get personal information from you, from requests your Mac makes, and from Stripe. We use it for the purposes in sections 3 to 6, and we disclose it only to the service providers in section 7.

We don't sell or share personal information (as the California law defines these words), we don't use it for targeted advertising, and we don't use sensitive personal information to infer anything about you.

Depending on where you live, you may have the right to know and access the personal information we have about you, to correct it, to delete it, to get a portable copy, and to opt out of its sale, sharing or use for targeted advertising (we do none of these). We won't treat you differently for using your rights. You can use them, or name an authorized agent, by emailing support@slotscoop.com. If we refuse a request, you can appeal by replying to our answer; we'll respond within the time the law requires.

12. Children

Slotscoop is not for children under 16, and we don't knowingly collect personal data from them. If you think a child has given us personal data, write to support@slotscoop.com and we will delete it.

13. Security

• The app that listens has no network access; the helper and the updater's downloader have network access only (section 2.4).
• All connections use HTTPS. The helper talks only to our two servers; the updater only to download.slotscoop.com.
• License keys are signed by us and checked on your Mac. Updates are signed with our own key, and Slotscoop checks that signature before it installs one.
• Model files are checked against fingerprints (SHA-256) built into the signed app before they are used.
• Our key server stores nothing, keeps no request logs, and uses a Stripe key with only the permissions it needs; our secret keys never appear in our code.

No system is perfectly secure. Your Mac's own protection — your login password and FileVault — also protects what Slotscoop saves on it.

14. Automated decisions

Slotscoop's models suggest words, and Understanding explains phrases, on your Mac. Neither Slotscoop nor we make decisions about you that have legal or similarly significant effects.

15. Changes to this policy

If we change this policy, we will publish the new version here with a new date. If a change matters, we will also say so in Slotscoop or on slotscoop.com before it takes effect.

We will never quietly weaken Slotscoop's core promise — nothing you say leaves this Mac. If that ever had to change, we would say so plainly on slotscoop.com and in the app before the change.

16. Contact

Sixtyfive Security Systems Ltd (HE 409369) · Sokratous 2, Mesa Geitonia, 4006 Limassol, Cyprus · support@slotscoop.com

Last updated: 4 October 2026 · Questions about privacy: support@slotscoop.com